24.5.08

books.google.cz - cenný zdroj poznatků

Dovoluji si připomenout, že aplikace Google Book Search umožňuje vyhledávání v googlovské databázi knih. Při trošce štěstí objevíte náhled obálky, útržky textu a někdy dokonce celou knihu v elektronické podobě. Jako ukázku uvádím jeden z výstupů vyhledávání na téma "business process management". Google mi nabídl m.j. knihu autorů Johna Jenstona a Johana Nelise, vydanou v roce 2008 pod názvem "Business Process Management: Practical Guidelines to Successful Implementations". Uvádím kopii originální anotaci knihy a přehled dílčích témat, kterým jsou věnovány stránky s možností náhledu:
"Business Process Management: Practical Guidelines to Successful Implementations"provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement
culture. A proven step-by-step framework for the Business Process Management practitioner. Features practical tools, explanations, guidance and over 50 case studies to illustrate best practice. New edition includes checklists of all phases & steps, summaries of tools per phase, and an overview of business process trends."
Stránky s náhledem:
- How can we demystify business process management? process improvement, Burlton, iceberg
- Why is it important to improve business processes before automating them? business process improvement, Bill Gates, legacy systems
- Who should be involved in BPM? process architecture, BPM manager, process improvement
- How do you sell BPM technology to the organization ? business process, BPM technology, change management
- What are the critical implementation aspects for a BPM solution? Sogeti, BPM project organization, business processes
- The framework Process architecture, change management, business process improvement
- Guidelines on how to use the framework process architecture, BPM maturity, radar
- Organization strategy phase SWOT analysis, Performance prism, Organization strategy phase
- Process architecture phase enterprise architecture, eTOM, models Organization
- Launch pad phase stakeholders, Process Architecture, Launch pad phase
- Understand phase Understand phase, Innovate phase, processes
- Innovate phase activity-based costing, gap analysis, Innovate phase
- People phase gap analysis, capacity planning, performance management
- Develop phase SDLC, BPMN, XPDL
- Implement phase user acceptance testing, super users, Big Bang
- Realize value phase Realize value phase, Opportunity cost, expected value
- Sustainable performance phase feedforward, intranet, Kaizen
- Essentials introduction stakeholder analysis, stakeholder management, traditional project management
- People change management Don Argus, Michael Hammer, Mark Twain
- Leadership Transformational leadership, sphere of influence, leadership style
- BPM and the organization Delphi, Brad Power, service-oriented architectures
- Embedding BPM within the organization Chief Process Officer, CBPE, process owner
- Appendices tools and techniques Customer relationship management, Value proposition, leadership Customer intimacy - Process architecture phase risk analysis, Stakeholder analysis, Launch pad phase
- Understand phase Swim lanes, invoice, list of end-to-end
- Innovate phase Activity-based costing, capacity planning, Post-It notes
- Develop phase Business rules engine, business activity monitoring, document management system - People phase Stakeholder analysis, Capacity planning, Defined benefit details
- Realize value phase Benefits tracking matrix, achieve e.g., Realize value phase
- Sustainable performance phase Kaizen, business process outsource, business activity monitoring
- References and bibliography Sogeti Nederland, Business Process, van Steenbergen.
Takže neváhejte a využívejte obsah googlovské databáze knih:
http://books.google.cz/

Vydavatelé českých knih jsou hodně skoupí na náhledy, ale u zahraničních titulů je naděje na získání přístupu k velkému počtu náhledů a často i celých knih v elektronické podobě.